Stakeholder communication
In order to promote the effective communication among investors, customers, employees, communities and other stakeholders with the company, TUL Corporation communicates and exchanges with stakeholders through the company's website, business reports, annual reports, etc. We also understand the concerns of stakeholders through the following channels as the main reference for corporate governance and information disclosure.
Stakeholder Group
Material Topics
Communication Channels
Communication and Engagement Performance
Investors
• Corporate Governance and Business Integrity
• Operational and Financial Performance
• Risk Management
• Climate Change and Carbon Management
• Information Disclosure
• Operational and Financial Performance
• Risk Management
• Climate Change and Carbon Management
• Information Disclosure
• Shareholders' Meetings
• Annual Reports
• Sustainability Reports
• Market Observation Post System (MOPS)
• Investor Relations Section on Corporate Website
• Annual Reports
• Sustainability Reports
• Market Observation Post System (MOPS)
• Investor Relations Section on Corporate Website
• Regular shareholders' meetings and investor conferences are held.
• Annual Reports and Sustainability Reports are published on a regular basis.
• Material information is disclosed promptly in accordance with regulatory requirements.
• Annual Reports and Sustainability Reports are published on a regular basis.
• Material information is disclosed promptly in accordance with regulatory requirements.
Employees
• Human Rights and Labor Relations
• Talent Development
• Compensation and Benefits
• Occupational Safety and Health
• Regulatory Compliance
• Talent Development
• Compensation and Benefits
• Occupational Safety and Health
• Regulatory Compliance
• Labor-Management Meetings
• Internal Employee Portal
• Employee Grievance Mailbox
• Internal Employee Portal
• Employee Grievance Mailbox
• Labor-management meetings are convened quarterly.
• Real-time communication is maintained through the internal portal and grievance mailbox.
• Employee welfare committee meetings and training programs are conducted periodically.
• Real-time communication is maintained through the internal portal and grievance mailbox.
• Employee welfare committee meetings and training programs are conducted periodically.
Customers
• Product Quality and Safety
• Customer Relationship and Service
• Information Security and Customer Privacy
• Green Products and Product Performance
• Customer Relationship and Service
• Information Security and Customer Privacy
• Green Products and Product Performance
• Customer Satisfaction Surveys
• Customer Service Hotline and Email
• CRM and RMA Systems
• Customer Service Hotline and Email
• CRM and RMA Systems
• Customer satisfaction surveys are conducted annually.
• Customer requirements and feedback are addressed in a timely manner.
• Customer complaints are tracked and continuously improved through dedicated management mechanisms.
• Customer requirements and feedback are addressed in a timely manner.
• Customer complaints are tracked and continuously improved through dedicated management mechanisms.
Media
• Operational Performance
• Products and Innovation
• Sustainable Development
• Talent Development and Social Engagement
• Products and Innovation
• Sustainable Development
• Talent Development and Social Engagement
• Corporate Website
• Market Observation Post System (MOPS)
• Press Releases
• Press Conferences
• Media Communications
• Market Observation Post System (MOPS)
• Press Releases
• Press Conferences
• Media Communications
• Corporate information is disclosed promptly and transparently.
• Press releases and media engagement activities are organized periodically to strengthen communication with stakeholders.
• Press releases and media engagement activities are organized periodically to strengthen communication with stakeholders.
Suppliers
• Supply Chain Resilience and Quality
• Responsible Minerals and Human Rights
• Environmental and Occupational Safety
• Supplier Carbon Management
• Responsible Minerals and Human Rights
• Environmental and Occupational Safety
• Supplier Carbon Management
• Policies and Declaration Documents
• Supplier Evaluations
• On-site Audits
• GPM Platform and Conference Calls
• Supplier Evaluations
• On-site Audits
• GPM Platform and Conference Calls
• Supplier evaluations and audits are conducted annually.
• Improvement performance is monitored and followed up periodically to enhance supply chain sustainability and resilience.
• Improvement performance is monitored and followed up periodically to enhance supply chain sustainability and resilience.
Community
• Environmental Pollution Prevention and Control
• Occupational Safety and Emergency Response
• Community Communication
• Social and Cultural Engagement
• Occupational Safety and Emergency Response
• Community Communication
• Social and Cultural Engagement
• Corporate Website
• Email Communication
• Direct Communication
• Community and Charitable Activities
• Email Communication
• Direct Communication
• Community and Charitable Activities
• Ongoing communication is maintained with local communities as needed.
• Public welfare, cultural, and community-support initiatives are promoted based on community needs and expectations.
• Public welfare, cultural, and community-support initiatives are promoted based on community needs and expectations.
Government Agencies / Regulatory Authorities
• Corporate Governance and Regulatory Compliance
• Business Integrity
• Climate and Environmental Regulations
• Labor Rights and Human Rights
• Product Safety
• Business Integrity
• Climate and Environmental Regulations
• Labor Rights and Human Rights
• Product Safety
• Official Correspondence
• Seminars and Workshops
• Policy Promotion Activities
• Regulatory Reporting Systems
• Seminars and Workshops
• Policy Promotion Activities
• Regulatory Reporting Systems
• Statutory filings and information disclosure are completed in compliance with applicable laws and regulations.
• Regulatory compliance assessments and awareness programs are continuously implemented.
• Regulatory compliance assessments and awareness programs are continuously implemented.
Academic Institutions
• Technology and Green Innovation
• Information Security and Digital Applications
• Talent Development and Internship Programs
• Sustainability and Circular Economy Research
• Information Security and Digital Applications
• Talent Development and Internship Programs
• Sustainability and Circular Economy Research
• Official Correspondence
• Industry-Academia Collaboration
• Research Exchanges
• Internship Programs
• Industry-Academia Collaboration
• Research Exchanges
• Internship Programs
• Industry-academia collaboration and knowledge exchange activities are conducted periodically.
• Internship and collaborative research programs are promoted annually to cultivate future talent and innovation capabilities.
• Internship and collaborative research programs are promoted annually to cultivate future talent and innovation capabilities.
If you have any questions or intend to report illegal matters, please feel free to contact us: